Privacy Policy

Last updated: January 2024

Introduction

serene-storm is committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website and services.

Information We Collect

We may collect the following types of personal information:

• Name and contact details (email address)
• Information about your organisation and role
• Details of enquiries and service requests
• Technical data including IP address, browser type, and device information
• Usage data relating to how you interact with our website

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to enquiries and provide requested services
• To communicate with you about our consultancy offerings
• To improve our website and services
• To comply with legal and regulatory requirements
• To protect our legitimate business interests

Legal Basis for Processing

We process your personal data on the following legal bases:

• Your consent, where you have provided it
• Performance of a contract or steps prior to entering a contract
• Compliance with legal obligations
• Our legitimate interests, provided they do not override your rights

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is typically retained for three years following your last interaction with us, unless a longer retention period is required by law or for ongoing business purposes.

Your Rights

Under data protection legislation, you have rights including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure in certain circumstances
• The right to restrict processing
• The right to data portability
• The right to object to processing

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes secure data storage, access controls, and regular security assessments.

Third-Party Sharing

We do not sell your personal data to third parties. We may share your information with trusted service providers who assist in operating our website and business, subject to confidentiality agreements. We may also disclose information where required by law.

International Transfers

Your data is primarily processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

serene-storm
47 Ecclesall Road
Sheffield, S11 8PR
United Kingdom

Email: [email protected]